Friday, December 18, 2009

@ omgzam: KUTGW

In a December 17 post on Social Media Today titled 10 Tips to Get Retweeted, author omgzam instructed us to “use longer words and more syllables.”

“Avoid abbreviations and emoticons but instead use better language with more syllables,” he wrote. “Don’t treat everyone on Twitter as stupid.”

While I don’t necessarily agree that better language and more syllables necessarily go hand-in-hand, to his raising the issue of language I say, “Hallelujah.” That’s a four syllable word for anyone who is counting.

As a long-time admirer of the written word, I wholeheartedly applaud the use of phrases such as “my condolences” rather than ☹. And I’ve always been more partial to “excuse me for one moment” than “BRB.”

My love of words aside, B2B marketers take note: Yes, your customers are busy. No, you shouldn’t waste their time or make them work too hard to understand what you have to offer them. But you shouldn’t dumb down your messages, either. Nor should you abbreviate every word so you can tell them everything your product has ever done and everything it ever might do.

Use your 140 characters wisely, not as an abbreviation or an emoticon dumping ground. That’s just my $.02. And KUTGW? According to, it means “keep up the good work.”

1 comment:

  1. Than you for your kind words. Yes, I do believe that the current state of language has been simplified too much. It is great to meet someone who shares the same view as me.