KLM's Matt Pavledakes talks social media measurement.
Showing posts with label customer research. Show all posts
Showing posts with label customer research. Show all posts
Wednesday, June 10, 2009
no strategy + no investment = no return on social media
When it comes to social media, the ability to measure ROI is a top-of-mind topic among marketers and agencies alike. Watch this video and learn ways you can track the payoff of your social media efforts.
KLM's Matt Pavledakes talks social media measurement.
KLM's Matt Pavledakes talks social media measurement.
Labels:
community,
customer research,
ROI,
social media,
Twitter
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